FAQS

Frequently asked questions

Explore our FAQ section for answers to common questions and expert insights.

What services do you offer?

We offer a wide range of services, including local moves, long-distance moves, interstate moves, packing and unpacking services, storage solutions, and specialty item handling.

How do I get a quote?

You can easily get a quote by filling out our online quote request form on our website, or you can call our customer service team to discuss your specific needs.

How long will it take to move my things?

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Do you offer packing services, and can I purchase packing materials from you?

Yes, we provide professional packing and unpacking services. You can also purchase high-quality packing materials and boxes from us to ensure the safe packing of your belongings.

How do you handle fragile or valuable items during a move?

We take extra care with fragile and valuable items. Our team uses appropriate packing materials and techniques to ensure the safe transport of such items. We can also provide additional insurance coverage if needed.

What's the best way to prepare for moving day?

To prepare for moving day, we recommend starting early, decluttering your belongings, labeling your boxes, and packing essentials separately. You can find a comprehensive pre-move checklist here.

Do you provide insurance coverage for my belongings during the move?

Yes, we offer insurance coverage options for your belongings during transit. Our team will explain the different coverage levels and help you choose the one that best suits your needs.

What's your cancellation policy?

Our cancellation policy includes specific timeframes and potential fees. Please contact our customer support team for detailed information about our policy.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, electronic bank transfers, and cash. Payment details will be provided during the booking process.